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Lifetime Limited Warranty

Lifetime Limited Warranty


30 Days Buy Back

We put real effort and passion into crafting holsters for you. Thinking through every detail of design, carefully picking the raw materials, and always searching for better and innovative ways.

We keep all our production in-house, in the hands of skilled craftsmen, and test every holster before it gets shipped to you.

We believe in our product. And we will buy it back from you.


WARNING: 


Our e-commerce offers a wide variety of everyday-carry solutions. Being gun owners ourselves, we understand the difficulty of choosing the right one on the first try. This program has been designed to offer a second chance for customers who bought a holster design that does not work for them quite right and who want to try another option. It does not cover incorrectly filled gun/light configuration. In case you entered a wrong gun specification when ordering, please do not use this form and contact our customer service at [email protected].

TERMS

This program is dedicated to providing a second chance for customers who realized the design they ordered does not work for them. Let's minimize the space your "holster drawer" takes. Store credit allows you to swap your holster for one made out of a different material, a different carry style, a different attachment option, or even for a concealed carry bag. 

The 30 Days Buy Back applies to all the products purchased through falcoholsters.com. All you need to do is submit a Return Request within 30 days from the date of receipt and send the merchandise to us. You will be issued a store credit ASAP after we receive the product from you. To ease the whole process, please keep in mind the following when return shipping:

  • Ship in the original product packaging, in as-new condition.
  • Ship with proof of purchase of the product (invoice).
  • If the return is international, remember to put insurance on the package, to be sure it gets to us without any trouble (otherwise you accept the risk of loss or damage during shipment

We will refund 100% value only for a product in 100% condition. In the case that the product was used or damaged, we will, at our discretion, decide to offer a partial store credit (unless the error was made by us).

The store credit will be provided in a form of a gift card, with a 100% value of the returned item (not including the shipping costs).

To initiate the return process, fill out your Return Request.

Although it is not required, we would be happy to hear your feedback at [email protected]. We value your opinion.

Lifetime Warranty

All our products are handcrafted with care from high-quality materials, by a skilled team of Craftsmen. We keep our production in-house, including product development. We believe that only a Craftsman that takes pride in his work can make a premium holster that lasts a lifetime.

We stand behind our holsters with no excuses. All of them.

TERMS

All Falco Holsters products purchased through falcoholsters.com are warrantied against manufacturing defects in materials and workmanship for the lifetime of the product. If your holster/pouch/bag fails you in any way under normal use, we will repair or replace it free of charge. You will only cover the shipping costs.

Please respect the following terms:

  • Ship with proof of purchase of the product (invoice).
  • If the return is international, remember to put insurance on the package, to be sure it gets to us without any trouble (otherwise you accept the risk of loss or damage during shipment)
  • The warranty does not cover damage caused by accident, improper use and overburdening of the gear, or negligence. Normal wear and tears such as scuffs, scratches, and abrasions are not considered a defect.
  • Only original, unaltered, and unmodified materials and workmanship are covered by this policy.
  • The Lifetime Warranty only covers the products purchased through falcoholsters.com. Secondhand purchases, third-party retailers, belly bands, and belts.

To initiate the claim process, fill out our Claim Form and send it to [email protected]

Please keep in mind:

  • Handling a firearm can be dangerous without proper training. Before doing so, training should be received from an accredited safety class and instructor. Regular practice using your firearm properly is extremely recommended.
  • Do not modify a Falco Holsters product in any way. Doing such may result in an accidental discharge.
  • If you wish to carry in a cocked & locked condition, please inform us before placing your order, so we can make necessary design changes.
  • If the leather or nylon products become loose, worn, or defective in any way, stop use immediately and replace it
  • If you need further guidance or answers, please contact us at [email protected]